cupshe customer service email

Many options if the item you ordered doesnt work out. They quickly resolve my issue on the one bikini that didnt fit right. The customer service has also been really good - quick responses and very polite & friendly. One fit great, the other not so much. They are frauds. What happens if a refund goes to a closed/cancelled account? Only $49.00 more to get them FASTER & FREE in US ! Valid seller, all pieces came in great condition with fair prices. We use cookies to give you a better shopping experience. About our cookies policy . 2. 2) Product name or SKU number (you can find this in your confirmation email). 3.Are there any items excluded from the return policy? Limited Time. monetization. How can I exchange a damaged or defective item? 1. Have ordered a few times from Cupshe. Please provide relevant photos to our Customer Care Team for review. Love the options. Please contact us with an image of the items you received and the shipping slip on the original package. Can I return the item to your warehouse, office, or physical store? Love all the super cute designs! We are deeply sorry for your unpleasant shopping experience here, if any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. I love them all. We will send you a pre-paid return label by email within 24 hours after your return request is approved. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. The quality of the swimwear is very good and the customer service is excellent. We have sent you an e-mail regarding your order. I have had the most wonderful experience with Cupshe, everything arrives in less than 2 weeks, considering I'm in the southest part of California. I made a mistake with the shipping address when ordering and didn't realize it. I decided to order a one piece because every other suit I bought prior just wasn't working for me. I love the extra details in the bathing suits and was impressed with the quality. Fits up to a D-cup size. Bottoms: Elastic waistband, low rise waistband. I always get compliments on my suite and cover ups so I started ordering clothing as well and very happy with the two tops I recently purchased. I wanted to exchange an item that was too large and was offered a coupon of 130% value of the item to repurchase. I'll come back for sure. You've come to the right place. Thank you! Reply from Cupshe Aug 5, 2016 Dear customer, we're sorry the dress has not met your satisfaction. I ordered a large because the reviews stated the dress ran small. Scalloped Trim Detailing Along the Neckline and Along the Leg Opening. Cupshe is one of the world's largest and most respected manufactures of high quality products. They give you fake expedited shipping. Share. New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. Fast shipping. and I would highly recommend Cupshe if you are looking for some beachwear. Four stars for the bikini sets as some times the tops or the bottoms dont fit quite right and you have to either a whole new set to mix and match or return it. Very impressed to date they have definitely gained a loyal customer!!! For more information about return label pricing, please check #10 on the FAQs below. Refunds are issued to your original account or as a CUPSHE Cash Coupon**, which can be used as store credit. Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. I will definitely order from them again. I need to check on the status of my order from cupshe.com - how can I do that? It turns out lots of customers prefer these offers. Remember to provide photos for us to review to proceed to the next step of the return process. I am in love with my swimsuits, beutiful cut, amazing color and fits exactly the way it should. There are some issues I would liked to be resolved. It was difficult to locate bottoms that had more coverage. Absolutely love the Estelle Shimmery Back Hook Bikini. Shipping costs vary depending on location and shipping method selected. They give you fake expedited shipping. Get Sweet Perks + Exclusive Offers + Members Hotline! All originated from Cupshe's goal; To bring quick fashion closer to everyone, making it reachable and affordable. Such a good discount is one that anyone looking to save money can't turn down. If your order has shipped, please contact our customer service team to initiate a return. Use this comments board to leave complaints and reviews about CupShe. And your goods will be delivered for free. They are exceptional quality, true to size, and very flattering. Items that have been worn, damaged, washed, are missing tags and/or hygiene seals, or altered in any way are not eligible for returns. Cupshe is not just some fashionistas working solely for a rapid development, we want to become trendsetters and bring the quickest fashion to all females, through hard work, creativity and dedication. and terms of use Get ready to see some cute styles heading your way! Each code can only be applied once. The charge of return label increases according to the number of items you refund. Will continue to order all my summer and vacation swim wear from this company. GO TO cupshe.com Overview Contact Info Coupons FAQ Customers About Cupshe CUPSHE Women's One Piece Swimsuit Tummy Control V Neck Bathing Suits M Black. We ordered the one piece in the incorrect size. 27 Dec 2015. I feel like Im in Candyland!! Very good quality suits. Reply from Cupshe. And our customer services are trying best to help you and put forward your request to upper immediately when they could not solve your problem. I needed a smaller size it was sent immediately. Once we receive the return package and determine that it's eligible for a refund, you can refer to the following chart for an estimated timeframe on when to expect to receive your refund: *If you do not receive a credit to your account within timeframe mentioned above, please contact the issuing bank of your credit card. I've sent out my return package. Really quick postage as well. Yes! The sizing is a little off, but that's to be expected. privacy policy, See our Use this guide to learn more about sizing and everything Kohl's has to offer in women's fashion. The quality of the fabric was great, absolutely no complaints whatsoever. Do you accept returns outside of the US? We use cookies to give you a better shopping experience. The process for replacement was so easy. Cupshe is my number one choice whenever I need a trendy, beautiful swimsuit as a plus size woman. Shop Women's Cupshe Size L One Pieces at a discounted price at Poshmark. The mesurement we're right, the comments. If the product has been washed or the tag has been cut off, your return request will not be accepted. I received swim suit and it was exactly as advertised. Shipping reasonable 5-7 days. The bathing suits are flattering and great quality. What payment methods does Cupshe accept? You can ask the customer service team or check the return and exchange policy on the website by yourself. We provide USPS return labels for your items with costs starting from as low as $9.99. So to me that's a money saver. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>, Enter your order number to check its status. I bought beautiful cover ups too. 20% Off $129+ Store-wide at cupshe.com applies to bills generated on . Their items fit true to size and shipping to Canada is always a reasonable amount of time (never more than 1.5 weeks). 3) You'll need to ship your item(s) to the return address provided, then share the shipment tracking information with us. Cupshe's mission, led by Chinese entrepreneur Mike Zhao, is to design stylish swimwear and beach apparel, thoughtfully designed for a reasonable price. 163 Burlington Path Rd Ste K. Cream Ridge, NJ 08514-1622. Perfect true to size. 2) Once we reply to your request, you will receive refund options. If you placed the order via the registered account, you can request a return or an exchange by clicking the "Order History" link on your account page. Their purpose remains the same all along, which is to make sure that consumers get the best products they want. We will get back to you as soon as possible. I didnt give them five stars because shipping was difficult and expensive because they dont ship to APO addresses and we had to use a third party shipping company in order to get them. Buy 49.00 more to get Free Shipping in UK! Description: brand new with tags. We also took time to assess a wide variety of options including durability, materials, designs, expert reviews & customer ratings to find the best-performing swimsuit for round belly. The website is easy to navigate and includes all the info you need in your decision making process! 3. Customers may incur a 2%-3% international transaction fee. Cupshe is always easy to order from. Garment Care: Regular Wash. When will my order be shipped? Limited to Members is prepared for you. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. FIT & SIZING. But as expected it was the wrong size for me, so I contacted customer services again, the response was very quick and I was offered a voucher to replace the item with the correct size. PRODUCTS. I have gotten tons of compliments and I feel great when wearing them. New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. I am a bot, and this action was performed automatically. If you continue We currently do not accept return methods other than our standard return procedure. I was able to exchange the items without a problem. If an item is sent back after the 30 day window, we may have to send it back to your default delivery address and ask you to cover the delivery costs. Offers like Cupshe special offer Up to 20% off don't come around every day. Right now, 15% Off Orders $69+ any orders . *Due to current situations, your credit cards refund may require an additional 3-5 days to process. Please Refer to Our Size Chart for Specific Measurements to Achieve the Perfect Fit. I will continue purchasing from Cupshe! Refer a friend and earn rewards! The swimsuit is made out of good material. Customer service is easy to work with and very friendly. 20% Off $129+ Store-wide at cupshe.com applies to bills generated on . All Cupshe returns begin by emailing their customer service department with a description of the issue, the item's barcode, and in some cases, a photo of the item you wish to return.. Cupshe customer service is fantastic. I had one point of tension when I was not able to apply coupon codes that were provided to me from a previous return and then a brief experience with what I would consider to be mildly unprofessional customer service reps. Contact Us | Cupshe NEED TO GET IN TOUCH? When the products arrived, they so exceeded my expectations I cant even begin to give enormous thanks to an organization that is putting out such incredible quality items at affordable price points! Sizing was accurate. I ordered the wrong size and asked for an exchange they made it so simple. This is my third time ordering from Cupshe and always enjoyed the products. Please note the return label is only valid for 21 days after the approval of our Customer Care Team. If you wanna initiate a return, please clicking " Start A Return ". I ordered 3 bathing suits. If you wanna initiate a return, please clicking ". terms of use My cupshe experience was excellent. 4. Share now and start earning! 8. To calculate the shipping cost for your order, please visit. Once the package is received your return will be completed. Soft bra cups. Get Sweet Perks + Exclusive Offers + Members Hotline! Oops, there was a hiccup! I needed assistance with an order that had not processed a coupon code. Easy Return to Our Warehouse In this way, Cupshe can strictly supervise the production of products to ensure the quality of them. The competitions prices and suits don't compare! 5. I ordered two bathing suits (a tankini set, and a one piece). Consumers satisfied with Cupshe most frequently mention customer service, bathing suits and great quality.Cupshe ranks 68th among Women's Clothing sites. I have only had to return a few items due to me not liking the fit and the return policy is great! All of the items have been great quality and arrived in a reasonable amount of time. I was pleasantly surprised at the quality of my purchases. Please contact us within 30 days of receiving your package. 5. Beautiful swimsuits, cover ups and fabrics. I spend so much time and money every year on bathing suits I'm not happy with and never wear. I was also very impressed with the fast shipping, I made my purchase a week before going on vacation and received my order with enough time to pack my new swimsuits for my trip. With no extra cost incurred. Im very happy with almost everything Ive gotten and the price. 4) When we receive your package, we will process your refund as soon as possible. We use cookies to give you a better shopping experience. Cupshe has a ton of great options at very affordable prices. Email your request to service@cupshe.com with your reason for return. privacy policy, See our They believe that sharing their experiences can make life more meaningful and interesting. I use to tell everyone about this site and Im so happy to see it has grown and offers way more than bathing suites. I can't wait to wear them during my holidays. I would recommend using Cupshe, their customer service is very good. The customer is responsible for all return shipping fees. Beautiful products of excellent quality. Fast delivery, full service customer support. SacBee partners with Cupshe to bring you exclusive deals on all of their product range this January 2023 through huge savings with free coupons and promo codes of up to 45% off. Ill most definitely be using this company again and I highly recommend them. and Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. Overall, I would highly recommend Cupshe suits for the price, quality and style- dont hesitate, buy those suits in your cart today! I had a coupon that expired. Highly recommend. Please try again. Please contact your credit card issuer for further support. If you placed the order via the registered account, you can request a return or an exchange by clicking the "Order History" link in the account page. Gift cards and items marked as flash sales, final sales & special sales are not eligible for returns or exchanges and will not be refunded. Fit is almost always true to size. Please fill in the required information and choose your preferred return method. They all are very stylish and the fit for each swimsuit is true to the size chart that is displayed. Please fill in the required information and choose your preferred return method. Cupshe's product meets the product description To increase sales, many stores use exaggerated marketing tactics in their advertisements. 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